Working together to protect our future

Our commitment to change

Protecting people’s passions every day and providing a fully transparent service to our customers to give them the confidence they need is our priority. So, it’s essential that we also help to lead the way in the insurance industry by protecting the future of our communities and our planet. We acknowledge our responsibility and we’re committed to the part we need to play in delivery of our ESG strategy.

Our Net Zero pledge:

At Ripe, we don’t mess around – when we do something, we do it with ambition and dedication. We measured our carbon footprint and calculated that we produced 271.97 tCO2e*, which worked out at 2.47 tCO2e per employee.

Now we know our impact, we can implement our net zero strategy and carbon reduction plan. We know that measuring is just the start and that we need to reduce our emissions in line with global targets to truly contribute to slowing the impact of climate change.

As part of our strategy, we have offset unavoidable emissions which makes us a Carbon Neutral business! We’ll continue to reduce our carbon footprint and that’s why our pledge is to achieve Net Zero by 2050. For starters, we’re aiming to reduce our carbon output by 42% by 2030 (on a per person basis).

Our carbon footprint

Offsetting projects

To offset our unavoidable carbon, we’ve invested in a number of initiatives including a Renewable Power Project in India, and improving cooking solutions for disadvantaged households in Nepal and Somalia.

Climate Neutral Now

We’re also proud participants in the UN climate reduction programme; Climate Neutral Now to help with achieving the goals of the Paris Agreement and creating a more sustainable future by committing to measuring and reducing our carbon footprint.

Our ESG policy

We’ve identified our main areas of focus to deliver our Environmental, Social and Governance (ESG) strategy and our dedicated team are busy working to make this happen. Here’s some of the good stuff we’re doing:


Waste management

None of our office waste goes to landfill and any non-recyclable material is sent to an Energy From Waste plant to create electricity.

Going digital

Continue to switch all of our customer documentation to email rather than post as standard and reduce paper by 70% by the end of 2024.

Supply chain

We aim to improve our sustainable practices throughout our supply chain and encourage our partners and suppliers to do the same.

Social & Community

Helping our communities

Support communities through volunteering, challenges and donation activities. So far, we’ve supported local charities to help tackle poverty and homelessness.

Supporting colleagues

We strive to provide a safe and healthy work environment for our colleagues, with clear policies and a benefits support programme.

Internal culture

We promote a culture for employees to help us achieve our ESG goals by offering 2 volunteering days a year and initiatives such as a cycle-to-work scheme.


Ethics & compliance

To uphold best practice standards of corporate governance and ethics, transparency, accountability and integrity in our business practices at all times.

Customer focus

We will regularly review our customer journey to ensure Consumer Duty and good customer outcomes are our priority.


We will regularly review our ESG policy to align with evolving industry standards, best practices and stakeholder expectations.

*This includes all categories considered for measurement. Scope 1: Direct Fuel Combustion from Boilers and Fugitive Emissions from Refrigerants. Direct Fuel Combustion from Company Vehicles. Scope 2: Purchased Electricity and Heat. Scope 3: Transmission and Distribution losses. Water and wastewater. Business Travel. Employee Commute. Purchased Goods including IT Equipment, stationery, and other office sundries. Paper and printing use. Postage and distribution. Waste generation and handling. Internal and External Food and Drink. Company events. Cloud computing impact. Produced Goods.